Account Manager

Are you ambitious? A social media addict? A bit of a charmer? Are you ready to fast track your career? Well, step right in.

Mindjumpers was founded ten years ago in Copenhagen as a full service social agency. Two years ago, we opened the doors to Mindjumpers London. Between our two offices, we have the pleasure of working with some of the best brands in the world, including LEGO Group, Arla, OtterBox, the Carlsberg Group, Maybelline New York, Garnier, Essie, Vichy, Flying Tiger Copenhagen and Bang & Olufsen.

We are currently 10 people strong in our London office and we’re looking for a talented, positive and ambitious Account Manager – someone who has a real commitment, passion, and flair for managing accounts and running projects within a social & digital agency.

The job

The ideal candidate will be hungry to own a variety of projects, be able to deliver under pressure and to tight deadlines and will be naturally collaborative, efficient and organised. They will be confident talking to clients about digital strategies, concepts and the detail of each project, and they will have a real interest in the latest digital/social trends. As the Account Manager, you are responsible for the smooth running of relationships and delivery of services across a range of social disciplines for key clients. You will be the daily point of contact, who ensures client solutions are delivered in quality assured, cost effective and timely manner to meet client objectives and internal profitability goals.

Key Responsibilities

  • Proactively building strong working relationships with your client.
  • Ensuring forecasting and capacity planning within the team together with the Account Director.
  • Collaborating with our content production team and ensuring quality in deliveries.
  • Researching and making analysis to secure optimal solutions in deliveries.
  • Managing and producing comprehensive, integrated social media marketing campaigns for clients – from concept to execution.
  • Supporting the Account Director in project control reporting to ensure profitability.

You

  • Have a strong understanding of the social and digital space and you probably work as an Account Manager and have minimum 2-4 years of experience from a social or digital agency.
  • Have a great record of building strong client relationships, fantastic communication skills and you are able to manage client expectations and evaluate feedback effectively.
  • Have a track record of performance excellence planning, developing and managing projects and multiple work streams (including taking briefs and delivering on time).
  • Are experienced in translating client briefs into strategy recommendations and specific social media strategies.
  • Are ambitious, goal-driven and thrives on building more business with your client.
  • Have super strong analytical skills, be a data geek – drawing conclusions and optimizations from campaign data. Articulately translate numbers into campaign analysis & learnings for activity.
  • Are detail-oriented and know the difference between good and bad content.
  • Have strong problem solving, communication and people skills, as you will be working closely with internal teams as well as external agencies/suppliers.
  • Are curious, flexible and eat a healthy dish of change for breakfast.
  • Are a team player with a can-do attitude, who believes anything is possible.

Please send your cover letter and resume to london@mindjumpers.com ensuring “Account Manager – London” is in the subject field.

If you have any questions please contact Client Services Director, Roxy Rahimi at roxy@mindjumpers.com