London Underground Crisis Spins out of Control on Social Media
Posted in Social Media, Twitter on Oct 20th, 2009
Written by Thilde Vesterby There is no doubt that crisis management has changed because of social media. If something within your company goes wrong the world will know – thanks to YouTube and Twitter. Take this very recent example: Just the other day, on October 15th blogger Jonathan MacDonald uploaded a video to YouTube. The [...]
