Tag Archive 'social media crisis management'

As part of people’s digital identity, we join communities and groups that are relevant to us and to our interests. In particular when it triggers our feelings – love, aggression or maybe compassion. It’s easier than ever to share your feelings with your friends. This blog post is about how people can achieve social change [...]

Read Full Post »

Written by Thilde Vesterby There is no doubt that crisis management has changed because of social media. If something within your company goes wrong the world will know – thanks to YouTube and Twitter. Take this very recent example: Just the other day, on October 15th blogger Jonathan MacDonald uploaded a video to YouTube. The [...]

Read Full Post »